At Seetec Outsource we’re committed to supporting our learners to live and learn in a safe environment, free from harm, exploitation and abuse.

As an organisation we are dedicated to protecting the safety and wellbeing of our learners. Our staff and partners are aware of their duty to safeguard children, young people and adults at risk. They are trained to recognise the early signs of a concern, respond appropriately, and report these concerns to a dedicated team of professionals for further guidance and advice.

Our safeguarding commitment is built on the following principles:

  • Empowering our learners to build their confidence and resilience, enabling them to make informed choices and have control over their decisions.
  • Working preventatively to inform our learners of their right to live a life free from harm, exploitation and abuse, and ensure that they understand who they can contact to seek support.
  • Acting appropriately to protect our learners; This includes the preventative work we do and the response to any concerns we receive.
  • Ensuring that we respond to any concerns supportively and proportionally, keeping the person at the centre of the concern at the forefront of all the decisions we make.
  • Working collaboratively with local and national partners and agencies to best support our learners and communities.
  • Being transparent with our learners, their parents and carers, and our partners to ensure that they understand that safeguarding is everyone’s responsibility.

Who to contact if you are worried or have a concern

If you or someone else is in immediate danger, please contact the emergency services immediately on 999.

If you are worried and want to speak to someone, or if you have a concern about yourself or somebody else who is not in immediate danger, please see below who you can contact:

  • In the first instance please contact the member of staff within Seetec Outsource that you are working with.
  • If the staff member is not available, or if you do not feel comfortable contacting this member of staff for whatever reason, please contact the Safeguarding Team directly on Please note that the safeguarding team monitors this inbox from 8.30am to 5pm Monday to Thursday, and 8.30am to 4.30pm on Fridays. Our team will only respond during these hours.
  • If your concern relates to an allegation about a staff member or a partner member of staff, please contact the Designated Safeguarding Lead on 01702 933 182.

If you need support outside of our core hours, please see below some external support lines that are available 24/7:

  • Childline: 0800 1111Childline provides support if you are worried or concerned about a child, or you are a child, and want to speak to someone confidentially about anything.
  • Samaritans:116 123Samaritans are available to talk if you are 18 and over and feeling low, having a difficult time or you are worried about someone else.
  • Shout: 85258 Shout is a free text service available for mental health support. Text the word ‘SHOUT’ to 85258 to begin a conversation with a trained volunteer.
  • Refuge:0808 2000 247​Refuge can help if you or someone else is experiencing domestic abuse.

Our safeguarding policies: