Recruitment and facilities specialist Cordant Group is working with Seetec Outsource to deliver training to apprentices across its finance function, enabling them to develop key skills for their role and take the next step along their chosen career path.

Five learners from Cordant Group’s head office in Northampton were enrolled initially on the level 3 advanced credit control apprenticeship programme in February 2020, supported by Seetec Outsource apprenticeship development coach Sharon Marshall who also delivers AAT-accredited accounting qualifications.

Despite the challenges of embarking on a programme of learning as the Covid-19 crisis unfolded – and having to adapt swiftly to a new, remote teaching model – learners at Cordant Group have embraced this development opportunity. Sharon has supported all of her learners to access the curriculum as they would under normal circumstances, including those with additional learning needs.

Credit control apprentice Saffron West struggles with dyslexia, and finds it difficult to read course materials as quickly as her colleagues on the programme. This posed a particular problem during online group sessions, when learners would discuss practice questions together and each member of the group would be asked to contribute.

To ensure Saffron could participate in these group sessions with confidence – and benefit from them in the same way as her peers – Sharon sends her all of the practice questions in advance, allowing her to read and prepare them in her own time.

Learners are also supported on an individual basis, with one-to-one sessions every week to give them an opportunity to raise any issues and ensure they stay on track.

Saffron feels very positive about her apprenticeship and the support she has received from her employer and from Seetec Outsource. She said,

“At the start of the programme I felt very anxious about the group sessions, but Sharon was so supportive and my line manager was really flexible about giving me the time I needed to focus on off-the-job learning.

“I don’t feel as though my dyslexia puts me at a disadvantage. I’m capable of achieving just as much as anyone else on the programme, and am gaining important skills and qualifications in credit management. I’m really grateful for the opportunity I’ve been given to develop in my career.”

Cordant Group Head of Word Based Learning Lindsay Brown is delighted with the progress the learners are making. She said,

“Seetec Outsource have worked tirelessly to adapt to changing circumstances and ensure a positive experience for each and every learner. They are growing in confidence and already beginning to apply what they’ve learned in their day-to-day roles.

“The partnership we have with Seetec Outsource is one based on shared values. Cordant Group is committed to creating a society where everyone can maximise their own potential, find fulfilment, and live meaningful and sustainable lives – and we start by ensuring these opportunities are available to our own employees. Seetec, which is majority owned by its employees, shares our commitment to delivering social value that benefits people and communities, and ensures no one is left behind.”