Looking for a customer service role? Do you want to gain a nationally recognised qualification to demonstrate your knowledge and skills in this area?
Our customer service short course is delivered fully online and can help you to prepare for employment in the customer service sector.
Course content includes:
- Delivering effective customer service
- Different communication methods
- Providing customer service in line with organisational procedures
- Dealing effectively with customer queries, problems and complaints
- Supporting the customer service environment
- Level 2 Certificate in Customer Service
Want to find out more about our customer service courses?
Fill out the enquiry form and a member of the team will be in touch.
*Eligibility criteria apply. Get in touch to find out more.
Know someone who would benefit from our adult education courses? To make a referral please contact us on 0151 3185656 or email Gary.Bennett@seetec.co.uk