Looking for a customer service role? Do you want to gain a nationally recognised qualification to demonstrate your knowledge and skills in this area?

Our customer service short course can be delivered remotely or face-to-face and can help you to prepare for employment in the customer service sector.

Course content includes:

  • Delivering effective customer service
  • Different communication methods
  • Providing customer service in line with organisational procedures
  • Dealing effectively with customer queries, problems and complaints
  • Supporting the customer service environment


  • Level 1 Certificate in Customer Service

Want to find out more? Fill out the enquiry form or contact us on 0800 3891 999 or email employers@seetec.co.uk 

*Eligibility criteria apply. Get in touch to find out more.



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