Looking for a customer service role? Do you want to gain a nationally recognised qualification to demonstrate your knowledge and skills in this area?
Our customer service short course can be delivered remotely or face-to-face and can help you to prepare for employment in the customer service sector.
Course content includes:
- Delivering effective customer service
- Different communication methods
- Providing customer service in line with organisational procedures
- Dealing effectively with customer queries, problems and complaints
- Supporting the customer service environment
- Level 1 Certificate in Customer Service
Want to find out more? Fill out the enquiry form or contact us on 0800 3891 999 or email email@example.com
*Eligibility criteria apply. Get in touch to find out more.