Hull HU4 7DW

Closing Date

Date Created

Employer Name
Geodis FF United Kingdom Ltd


Working as part of the operations team based in the Yorkshire (Hull) office, the Apprentice Forwarder will be responsible for the delivery of an effective and efficient service to the business and to the operations department.

  • Reporting to the Operations Supervisor – Freight Forwarding
  • Based – Hull
  • Full time, 5 days

Duties will include:

  • Provide admin and operational support to operations department, allowing supervisor to pass operational work back to branch
  • Work closely with internal and external customers
  • Use of Next Gen/MS Office as requested
  • Invoicing and job costing
  • Customs entries
  • Assist in all aspects of the operation where/when required
  • Focus on customer service
  • Regular customer communication/meetings and business reviews
  • Ensure all reports including internal and customer specific are completed within the deadline
  • Resolve queries from customers and suppliers
  • Operate within companies QA system
  • Any other tasks as directed by their supervisor or line manager
  • Admin as required
  • Ensure best practice models are adopted throughout the department
  • All other tasks as requested by management


Requirements and prospects

Desired skills


  • Fully PC literate
  • Thorough understanding of customer needs
  • Knowledge of the freight forwarding industry would be preferred
  • A knowledge and understanding of financials and impact on business
  • A good knowledge of IT systems and processes used in the freight industry
  • Fluent in English so as to ensure for smooth operation of business
  • Able to build credible relationships with others
  • Able to work collaboratively as part of a team
  • Effective written and verbal communication skills
  • Able to plan and prioritise workloads
  • Ability to take responsibility for own workload


Personal qualities


  • Self-motivated and enthusiastic approach to work at all times
  • Team orientated


Desired qualifications


  • 5 GCSEs A*-C/9-4 including maths and English or equivalent