Sable Way, Basildon, SS15 6TU

Closing Date

Date Created

Employer Name
JW Froehlich UK Ltd


This role will include training and implementation of new technologies, system ownership and the following roles and responsibilities:

  • Providing first line support to all users. This is inclusive of MS office products, printers, VOIP clients and mobile phone users
  • Providing second line support for networking and connectivity issues
  • Managing incoming tickets through the existing system and report errors to the IT Systems Administrator as required
  • Planning and implementation of new systems
  • Training and support for incoming new systems
  • Systems surveys and reporting
  • IT Asset management
  • End user security
  • Communicating with IT Users and Department Heads on a daily basis
  • There may be some communication with external customers

Interviews are being held on Wednesday 8th April 2020.